Refund policy
Returns
- Returns are accepted within 30 days of delivery
- Product must be unused and in original packaging
Refunds
- Refunds are processed within 5–7 business days after approval
Exchange
- Exchanges are allowed based on product availability
- Exchanges must be initiated within the 30 day return policy, and must be put in the mail within 7 days of initiating the exchange.
Non-Returnable Items
- Customized or personalized jewelry
- Items damaged due to misuse
Damaged or Wrong Product
If you receive a damaged or incorrect product, contact us within 48 hours with proof (images/video).
CONTACT INFORMATION
Email: info@diamorix.com
Phone: +1 6103488909
Address: 30 N Gould St, Ste R, Sheridan, WY 82801